Explore what’s inside the 9/11 Memorial and Museum

Step into the solemn corridors of the 9/11 Memorial and Museum, where the echoes of history and the weight of memory intertwine. Here, you'll encounter a powerful mosaic of 40,000 digital photos, over 74,000 artifacts, and emotions that commemorate one of the most significant moments in recent memory. The outdoor memorial, featuring twin reflecting pools, stands as a powerful symbol of loss and recovery.

Visitor tips

• The 9/11 Museum and Memorial is located in lower Manhattan. Parking in this area is very limited, so consider using public transportation or cabs for your visit.
• Get your tickets ahead of time. Although the 9/11 Memorial itself is a public space and can be admired any time of the day, the 9/11 Museum requires more planning to visit if you don’t want to be denied entry, or wait in line to enter.
• Each year, the 9/11 Memorial attracts more than six million visitors, while the museum hosts more than three million. To avoid crowds, consider visiting early in the morning or late in the afternoon.
• Set aside about 2 hours for a complete visit. The museum is a place of reflection and learning, and you’ll want to give yourself enough time to fully experience the exhibits.
• You can bring tribute items to the memorial. These items can be left at the memorial in honor of those who lost their lives.
• The museum does not have any lockers for storage purposes. Avoid carrying heavy luggage during your visit.
• The 9/11 Memorial and Museum can be a deeply emotional experience. Be prepared for this and consider whether it’s the right choice for all members of your party.