9/11 Memorial & Museum Tickets & Tours

• Explore Ground Zero with a guide and access the 9/11 Museum with skip-the-line tickets, saving time and money.
• With a guide personally connected to 9/11, hear stories of resilience starting at St. Paul’s Chapel, a refuge during the attacks.
• Visit the 9/11 Memorial and see the Survivor Tree, and Reflecting Absence, the largest man-made waterfalls in North America.
• Go on a self-guided tour of the 9/11 Museum. Discover first-person stories and artifacts that bring the events of 9/11 to life, at your own pace.
• See the Oculus, a striking symbol of renewal, and the One World Trade Center entrance, enhancing your understanding of the site's rebirth.

Inclusions

• Tour of Ground Zero, including outside St. Paul’s Chapel
• Local guide with a personal connection to 9/11
• Guided visit to the 9/11 Memorial
• 9/11 Museum skip-the-line entry ticket

Ground Zero Tour

St. Paul’s Chapel:

Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.

9/11 Memorial:

Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.

9/11 Museum:

Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.

Oculus:

See the stunning One World Trade Center entrance, a symbol of resilience and renewal.

• It is recommended that you spend a couple of hours in the museum, but you’re welcome to stay for as long as it’s open.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

• Explore some of the top attractions in New York on a walking tour.
• Have an expert guide give you insights and information on the tour.
• Reflect on the events of 9/11 as you walk around the Ground Zero 9/11 Memorial.
• Walk around the iconic Wall Street as you marvel at the multitude of skyscrapers.
• Discover the famous Battery Park as you take in beautiful sights of the city.
• Upgrade your experience and get access to Downtown or the Statue of Liberty.
• Opt for the Big Apple Package that includes Statue of Liberty, Ellis Island, and a Downtown Double Decker Hop-on Hop-off tour in one day. Please note that the hop-on hop-off is self-guided.

Inclusions

• Admission to Ground Zero 9/11 Memorial
• Professional tour guide
• 9/11 Museum skip-the-line access
• Look at the famous Survivor Tree
• Walk around Wall Street
• Access to Downtown (optional)
• Visit to the Statue of Liberty (optional)
• Visit to Ellis Island (optional)
• Downtown Double Decker Hop-on Hop-off tour (optional)

Exclusions

• Gratuities
• Hotel transfers
• Admission to Battery Park

This ticket has the following options you can choose from:

• General Tickets
• Plus Downtown Access
• Statue of Liberty Upgrade
• Big Apple Package

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

• Save time and money with a combo ticket, offering access to SUMMIT One Vanderbilt and the 9/11 Memorial & Museum.
• SUMMIT One Vanderbilt's observation deck spans 3 floors with immersive exhibits including 'Air', which creates a dreamlike state with immersive fog and mirrors.
• Check out the "Affinity" installation, where reflective orbs respond to your touch, and 'Levitation' offers daring views from glass sky boxes high above the city.
• Explore the 9/11 Museum's Historical Exhibition that details the attacks' timeline, events, and aftermath through authentic artifacts.
• Outside, reflect at the twin pools with names etched in bronze, stand by the resilient Survivor Tree, and stroll through the Memorial Glades.

Inclusions

SUMMIT One Vanderbilt

• Entry to SUMMIT Experience
• Access to all 3 floors and immersive experiences

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket
• Access to the Museum's current exhibitions
• Access to the 9/11 Memorial, Survivor Tree, and Memorial Glades
• 9/11 Memorial & Museum $2 service fee

SUMMIT One Vanderbilt

• Tip: Make sure to wear flat shoes since stilettos and boots could damage the mirrored floors.
• This experience is wheelchair and pram/stroller accessible.
• Your service animals are welcome at the venue.

9/11 Memorial & Museum

• Tip: Be respectful and mindful of others as this is a place of remembrance and mourning.
• This experience is wheelchair and pram/stroller accessible.
• Your service animals are welcome at the venue.
• There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

• You can cancel these tickets up to 48 hours before the experience begins and get a full refund.

• Save time and money with a combo ticket to One World Observatory and 9/11 Memorial & Museum, both located within walking distance in Lower Manhattan.
• At One World Obsrevatory skip the box office with timed entry and marvel at 360-degree views of New York City from the top of One World Trade Center.
• Ascend in SkyPod elevators, explore interactive exhibits like the Horizon Grid, and enjoy the See Forever® Theater experience.
• Pay tribute at the Memorial Pools, stand in awe of the Survivor Tree, and gain insights into the events and aftermath of September 11, 2001.
• Delve into the stories and artifacts of 9/11 at the Museum, with access to current exhibitions that honor the victims, survivors, and heroes of the attacks.

Inclusions

One World Observatory

• Skip-the-box-office (ticketing counter), timed entry to One World Observatory

Access to:

• Observatory levels
• SkyPod elevators
• Horizon Grid
• See Forever® Theater

9/11 Memorial and Museum

• 9/11 Memorial and Museum timed entry ticket
• Access to current exhibitions, Survivor Tree, and Memorial Glades

One World Observatory

• Tip: Don't miss adding your place of origin to the guest registry at the Global Welcome Center.
• This ticket allows you to arrive at your selected time and skip the ticket purchase lines, but you still need to go through security lines.
• This experience is wheelchair accessible.

9/11 Memorial and Museum

• Tip: Pay respects at FDNY Memorial Wall, opposite World Trade Center, honoring firefighters lost on 9/11, at Engine 10/Ladder 10 firehouse.
• There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
• Service animals are allowed at the Memorial.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

• Visit the 9/11 Memorial & Museum, then soar over the city on a helicopter with one ticket. Save money and time with the attractions located nearby.
• Standing beside the largest manmade waterfalls in North America at the 9/11 Memorial, surrounded by bronze panels inscribed with the victims' names.
• Discover over 11,000 artifacts at the 9/11 Museum, including the "In Memoriam" exhibit honoring lives lost, the Last Column covered in tributes.
• Soar over NYC landmarks during a 15-minute helicopter tour to see the Statue of Liberty standing proud and Ellis Island rich with history.
• Capture iconic views as you fly over the Empire State Building's spire, the intricate Chrysler Building, and the lush expanse of Central Park!

Inclusions

9/11 Memorial & Museum Tickets

• 9/11 Memorial Museum timed-entry ticket
• Access to the Museum's current exhibitions
• Access to 9/11 Memorial, Survivor Tree, and Memorial Glades
• 9/11 Memorial & Museum $2 service fee
• Free Wi-Fi

15-Minute NYC Helicopter Tour

• 12 to 15-min shared helicopter tour
• Aerial view of 9+ attractions
• Live commentary by the pilot
• Noise-cancelling headsets

Sights covered during the helicopter tour:

• Statue of Liberty
• Ellis Island
• One World Trade Center
• Chelsea Piers
• The Intrepid
• Times Square
• Empire State Building
• Chrysler Building
• Other popular attractions

9/11 Memorial & Museum Tickets

• Tip: Don't miss the white oak trees at the memorial, each unique in its growth pattern, symbolizing the individuality of the lost souls.
• This experience is wheelchair and pram/stroller accessible.
• Ramps and elevators are available at the venue for easy access.
• Your guide dogs and service animals are welcome at the venue.

15-Min Standard NYC Helicopter Tour

• Tip: Keep your camera ready, you'll want to capture Times Square's neon bustle from this unique vantage point.
• Children under the age of 2 years don’t require tickets but must sit on an adult's lap.
• The weight limit is 275 pounds or 125 kg per guest. Guests who weigh more than this or close to this may have to wait for a flight that can safely accommodate their weight.
• The helicopter does not fly over Manhattan but up the Hudson, beside Manhattan.
• Book your tickets in advance as the New York Helicopter Tour sells out quickly.
• Plan your tour at the start of your NYC trip to account for potential rescheduling due to weather conditions.

• You can cancel these tickets up to 48 hours before the experience begins and get a full refund.

• Want to visit several attractions in NYC without breaking the bank? Access 2 to 10 attractions with this pass valid for 60 days from initial use.
• Save up to 40% with a 3-attraction pass for $109, instead of spending a total of $180 for Empire State Building, Edge Deck, and a hop-on hop-off tour – that's a whopping $72 in savings!
• Your pass includes access to the American Natural History Museum, Yankees game tickets, activities like Statue of Liberty Cruise and more!
• Skip the ticket hassle with the Go City app – just scan using your mobile for seamless entry and step right into attractions without any fuss.
• Choose a 2, 3, 4, 5, 6, 7, or 10-attraction pass and customize your New York adventure with this all-in-one budget-friendly pass.

Inclusions

• Access to 2/3/4/5/6/7/10 attractions
• Valid for 60 days after visiting the first attraction
• Access to:
• Museums: 9/11 Memorial and Museum, Museum of Modern Art, Guggenheim Museum & more
• Attractions: Empire State Building, Edge, LEGOLAND® Discovery Center New Jersey & more
• Cruises: Harbor Lights Cruise, Statue at Sunset Cruise, Liberty Cruise & more
• Guided tours: Lower East Side Food and Culture Walking Tour, Rockefeller Center Tour, Brooklyn Bridge Guided Bike Tour & more
• Activities: Central Park Bike Tour, Harlem Jazz Series & more
• Bus tours: Hop-on hop-off bus tours
• Get all details here

• First, download the Go City app from the confirmation email. Use your order confirmation number to add the pass to your phone.
• Feeling old school? You can also print your pass at home using the link in your confirmation email. You can also show this version of your pass on your phone.
• Get access to pre-recorded commentary, suggested itineraries, a handy map, and more, available at your fingertips!

Validity

• Before activation: Non-validated passes are valid for 2 years from the date of purchase.
• After activation: Your pass is activated as soon as you visit your 1st attraction. Your pass is valid for 60 days before it runs out. The days need not be consecutive.

• Certain attractions require prior bookings. For full details check out official websites.
• You can only visit each attraction once with this pass.

• Free cancellation anytime before the start of your experience
• These tickets are valid for 24 months from the date of purchase.